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Third Party Lending Customer Support

Open and timely communication is the key to successful transactions in all businesses. At BofI Federal Bank we make it easy for you to reach an experienced loan professional when you need us.

There are two ways to contact us now:

  1. You may call BofI Federal Bank – direct at (888) 417-2479 .
  2. You can e-mail us questions or ask for a Seller Application Package to be mailed directly to you. Our E-mail address is lendingpartners@bofifederalbank.com.
A note about security: The transfer of sensitive information between you and BofI Federal Bank is protected by encryption technology. Public/private key cryptography enables the creation of a secure “conversation” between your browser and our secure server.

If you are using Netscape Navigator or Netscape Communicator, the lock at the bottom left hand side of your screen will not appear to be locked; however, the transaction remains secure. To verify the security of your browser, click on the lock and select "Navigator" on the left hand side of the menu. Check the box under “Show a warning before: Entering an encrypted site.” Upon clicking above to begin your online application, you will be notified that you are requesting a secure document. If you have any questions or concerns, please feel free to contact us at (888) 417-2479.

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