Privacy
We Take Privacy Seriously
We recognize, respect and protect the personal privacy rights of all our customers and work diligently to safeguard your privacy. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal information, as well as the personal information of all consumers who visit our institution.
The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.
| FACTS |
| WHY? | | WHAT DOES BOFI FEDERAL BANK DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law
gives consumers the right to limit some but not all sharing. Federal law also requires
us to tell you how we collect, share, and protect your personal information. Please
read this notice carefully to understand what we do.
|
| WHAT? | |
The types of personal information we collect and share depend on the product or
service you have with us. This information can include:
- Social security number and account transactions
- Income and payment history
- Transaction history and credit history
When you are no longer our customer, we continue to share your information as described
in this notice.
|
| HOW? | |
All financial companies need to share personal information of their customers to
run their everyday business. In the section below, we list the reasons financial
companies can share their customer's personal information; the reasons BofI Federal Bank
chooses to share; and whether you can limit this sharing.
|
| REASONS WE SHARE YOUR PERSONAL INFORMATION |
| |
| | | DOES BofI FEDERAL
BANK SHARE? | | CAN YOU LIMIT THIS
SHARING? |
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court
orders and legal investigations, or report to credit bureaus.
| |
YES
| |
NO
|
For our marketing purposes –
to offer our products and services to you
| |
YES
| |
NO
|
For joint marketing with other financial companies
| |
NO
| | We don't share |
For our affiliates’ everyday business purposes –
information about your transactions and experiences
| |
NO
| |
We don't share
|
For our affiliates’ everyday business purposes –
information about your creditworthiness
| |
NO
| |
We don't share
|
| QUESTIONS |
|
Call toll free number 877-541-BOFI (2634) or email us at
customerservice@bofifederalbank.com |
| WHAT WE DO |
| How does BofI Federal Bank protect my personal information? | |
To protect your personal information from unauthorized access and use, we use security
measures that comply with federal law. These measures include computer safeguards
and secured files and buildings. We restrict access to nonpublic personal information
about you to our employees who need to know that information to provide you with
products and services or to maintain your accounts.
|
| How does BofI Federal Bank collect my personal information? | |
We collect your personal information, for example, when you
- open an account
- make deposits or withdrawals from your account
- pay your bills
- use your debit or credit card
- apply for a loan
We also collect your personal information from others, such as credit bureaus, affiliates,
or other companies.
|
| Why can’t I limit all sharing? | |
Federal law gives you the right to limit only
- sharing of affiliates’ everyday business purposes – information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
|
| DEFINITIONS |
| Affiliates | |
Companies related by common ownership or control. They can be financial and non-financial
companies.
- BofI Federal Bank has no affiliates
|
| Non-affiliates | |
Companies not related by common ownership or control. They can be financial or non-financial
companies.
- BofI Federal Bank does not share with non-affiliates so they
can market to you
|
| Joint marketing | |
A formal agreement between non-affiliated financial companies that together market
financial products or services to you.
- BofI Federal Bank does not jointly market with non-affiliated
financial companies
|
| OTHER IMPORTANT INFORMATION
|
|
It is the policy of BofI Federal Bank to maintain accurate and complete information
on our customers. If you have reason to believe that the information we hold with
respect to you or your account is inaccurate, outdated, or incomplete, please contact
us by telephone 1-877-541-2634; or write to us at BofI Federal Bank, 12777
High Bluff Drive, Suite 100, San Diego, CA 92130.
BofI Federal Bank does not knowingly collect, use or disclose personal information from children under age 13 without obtaining verifiable parental consent. Our website is directed to a general audience, and may be accessed by the public. Should a child whom we know to be under 13 send personal information to us, we will only use that information to respond to a one-time request from the child, provide notice to the child’s parents, or ensure the safety of the child.
The Children’s Online Privacy Protection Act (COPPA) protects children under the age of 13 from the online collection of personal information. For more information about COPPA, visit the Federal Trade Commission website: www.ftc.gov |